Reopening your practice safely during COVID-19 and staying person-centered

Staying person-centered in a world of COVID-19 (May 7, 2020)
By Helle Gjønnes Møller

In late April, the controlled reopening of Denmark (phase 1) enabled liberal professions, including audiology clinics, to resume their business. We spoke with clinical audiologist Regitze Willemöes about her experiences during the crisis and her thoughts about the “new normal” in audiology.

Regitze Willemöes is a clinical audiologist, tinnitus expert and owner of Høreklinikken St. Kongensgade in Copenhagen, Denmark. On April 23rd, Regitze reopened her clinic, following a set of very detailed guidelines from the Danish Health Authority. After months of lockdown, Regitze was unsure what to expect from those first appointments, but she anticipated a certain level of anxiety among her clients. So far, however, the relief and excitement for being able to return to some sort of normality has been the most common reaction.

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