Kris English, Ph.D. is a Professor and School Director at the University of Akron/NOAC. She has authored and co-authored numerous books and chapters, and has presented more than 300 workshops and papers in the US, Canada, and Europe, primarily on the topic of audiologic counseling. She currently hosts an online forum (http://advancingaudiologicounseling.com) for students and audiologists about counseling as an evidence-based practice, and the skills that help us earn patient trust and support patient change.