Rich was trained as a clinical audiologist at The University of Western Ontario and then completed a Ph.D. in Psychoacoustics and The University of Iowa. He worked initially at the Institute of Hearing Research in the United Kingdom and is currently a Professor in both the Department of Otolaryngology – Head & Neck Surgery and in the Department of Communication Sciences and Disorders at the University of Iowa. His scientific work includes the quantification of tinnitus, necessary for its investigation, as well as the investigation of different treatments. Dr. Tyler sees tinnitus patients weekly, and hosts an annual Tinnitus Treatment Workshop. He has edited The Tinnitus Handbook (2000), Tinnitus Treatments: Clinical Protocols Tyler, R.S. (Ed.). (2006), and The Consumer Handbook on Tinnitus (2008).