Jillian graduated with a Masters degree in Audiology from the University of Western Ontario in April 2004. Upon graduating, Jillian joined a private practice as a clinical audiologist known today as HearingLife Canada and in 2013, accepted the role as Chief Audiologist. Within her role, Jillian oversees clinical protocols and procedures, clinical training, student development and clinical placements, as well as public education and the hearing health awareness program. Jillian currently resides in London, Ontario with her husband and two children.