COVID19 Helpful Links

Canada Emergency Student Benefit (CESB)  – May 20, 2020

The Canada Emergency Student Benefit (CESB) provides financial support to post-secondary students, and recent post-secondary and high school graduates who are unable to find work due to COVID-19.

This benefit is for students who do not qualify for the Canada Emergency Response Benefit (CERB) or Employment Insurance (EI). More information

Reopening your practice safely during COVID-19 and staying person-centered 

Staying person-centered in a world of COVID-19 by Helle Gjønnes Møller (May 7, 2020)

Is your telehealth client’s hearing change, conductive or sensori-neural?


By: Marshall Chasin, AuD  (May 6, 2020)

In this time of social distancing, telehealth is becoming more common. And as this current situation gradually resolves, telehealth may continue to be an important tool in the audiological armament going forward.

In addition to counselling, rehabilitation, problem solving, and remote programming that may be available for the client, there are a number of commercially available hearing test apps that may be used for remote hearing testing.

Read full document here

Caring for Tinnitus Patients During COVID19

By: Jodi Haberstock, Executive Committee Member, CAA  (April 16, 2020)

As Audiologists we know that one thing that can cause tinnitus to get worse for our patients is stress. Nothing is more stressful than being isolated at home in a world of uncertainty. Many of our patients might have lost their jobs due to the Covid-19 pandemic or their life has been on hold causing them to miss important events in their life such as being with their children or grandchildren, celebrating anniversaries, birthdays or graduations. Some of our patients might be those essential workers who are going into work everyday with the normal workplace stress being magnified by the COVID19 pandemic.

Although our clinics are closed we can still offer the much needed support to these patients during this difficult time.

Stress & Tinnitus

  • Tinnitus can be one of the most distressing disorders or audiological symptoms a patient can face.
  • Tinnitus can significantly affect a patient’s quality of life.
  • Emotional stress can impact the degree of the tinnitus that the patient is suffering with.

Read full document here

Providing Support for Vestibular Patients During Covid-19             

By: Erica Zaia & Janine Verge, CAA Board Members              Cyber Security Advisory – Zoom

(April 9, 2020)

With self-isolation, Covid-19 has created a challenge in how we provide services as Audiologists assessing and managing patients with vestibular disorders. As we depend on equipment to conduct formal vestibular testing for our patients, providing objective assessments will most likely not be feasible through tele-health at this time. However, providing remote support for patients struggling with dizziness may be possible in some scenarios, as suggested below.

As a general rule, when providing eAudiology, remember:

  • Use a secure videoconference platform – you may need a business associate agreement. For instance, Microsoft products and Skype for business are HIPAA compliant.
  • Be compliant with provincial, territorial, federal privacy and agency/clinic policies, confidentiality, privacy, security and consent laws.
  • Consent can be verbal or written and should be noted in chart.
  • Continue to work within your scope of practice when providing assessment and management for vestibular disorders.
  • Make the patient aware audio/video as well as data is being transmitted and what the potential consequences might be (e.g. information is intercepted and re-transmitted).
  • Patient should be aware of security issues at their own site/with their own computer equipment.

Read full document here

COVID19 Resources – March 26, 2020

Facilitating your information needs:
We have provided a list of links to your regulatory college websites where you will find COVID19 messages and links. We have also included links to the Employment Insurance website. We urge you to continue to monitor federal, provincial and municipal government websites to ensure that you are informed about the health and employment related mandates and policies.
Canadian Government Public Health site links:

Business Owners:

Join BDC experts as they share short-term economic perspectives and advice on how to manage through the crisis. Register to this webinar now.

Regulatory College Websites/Contacts

Employment insurance links

  • Programs
  • Notices
  • Also check your provincial government sites for added financial support for you, your employees and your business

More Helpful Links


Community social media and chat groups:

While CAA cannot endorse these sites or the content within because we cannot verify all the facts and recommendations made within, there are informal community platforms available for audiologists online to discuss current situations.  Here are a few:

Health Canada Support for Mental Wellness During COVID19 – Wellness Together Canada provides free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals when needed.

Prime Minister Trudeau announced a Canadian Emergency Student Benefit 

We are continuing to move ahead with our priorities to support you as Audiology professionals. We will provide further updates in the weeks and months ahead. Take care, reach out to each other for support and let us know if we can do anything to assist with education and advocacy. We hope you and all Canadians stay safe during this exceptionally challenging time.

Sarah Mason, MCl.Sc, AuD, President of Canadian Academy of Audiology