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Cyber Security Advisory – Zoom
Aired: Thursday, April 2nd, 2020 – 2 pm – 3 pm ET
Speaker: William (Bill) Campbell, MCISc, eEHDI Advocate & Activist, Audiologist, a Past President of CAA
During the COVID-19 pandemic, hearing health care clinics are either closed or providing significantly reduced services. Clinics are struggling with financial viability and will be facing appointment backlogs once normal services resume. Many audiologists are wondering if eAudiology strategies can enable them to assist patients during this difficult time. eAudiology solutions facilitate patient service with no physical contact, allowing clinicians to interact with patients to address immediate/urgent concerns, to continue patient services and to reduce future of services.
eAudiology solutions vary widely depending on clinic, patient needs and resources. Not every solution will work in a given clinic situation. It is important for audiologists to be familiar with the options available and limitations of current circumstances to choose appropriate solutions and strategies that will work for their clinic and their patients. eAudiology practices must be compliant with patient confidentiality, data security, privacy laws and infection control needs related to the pandemic.
The presentation provides a broad overview of eAudiology strategies and offers practical solutions to specific needs. Attendees will learn:
- Privacy, security, and patient confidentiality concerns and solutions.
- Three groups of eAudiology solutions and the viability of each solution in a given situation.
- Strategies for evaluating eAudiology solutions and continued use once normal clinic operations resume.
Date: Thursday, April 2nd, 2020 – 2 pm – 3 pm ET
Speaker: William (Bill) Campbell, MCISc, eEHDI Advocate & Activist, Audiologist, Past President of CAA
Bio: Voted “Most Likely to Invent Something” by his graduating audiology class at Western University in 2000, Bill Campbell has been involved in eAudiology since 2008. A regional program coordinator and audiologist for the Ontario Infant Hearing Program in Thunder Bay Ontario, Canada since 2001, Bill has worked to solve access to services barriers in remote northern Canadian communities. He has collaborated with the National Centre for Hearing Assessment and Management (NCHAM) in developing a resource guide supporting teleaudiology. Bill has also collaborated with the University of South Dakota in developing their infant teleaudiology and related training program. Although recently retired from a successful private practice in Thunder Bay, Bill continues to consult with the Ontario Infant Hearing Program on protocol development and their remote infant ABR assessment program. He is also an active member of Phonak’s “expert circle”, presently focusing on eAudiology awareness.
